Legal
Privacy Policy
Last updated: March 2026
Cloud Weavers AI Private Limited ("Cloud Weavers AI", "we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information obtained through cloudweavers.org and related services.
1. Who We Are
Cloud Weavers AI Private Limited (UEN: 201322956D) is incorporated in Singapore and operates Cloud Weavers AI Sdn Bhd (Malaysia Digital approved) in Malaysia. We develop the DataSmithAI platform of AI-powered enterprise solutions. Our registered address is 60 Paya Lebar Road, #07-54 Paya Lebar Square, Singapore 409051.
2. Information We Collect
We collect information you provide directly — such as your name, email address, company name, and phone number — when you submit our contact form, request a demo, or correspond with us. We also collect basic analytics data (page views, session duration, device type) via privacy-respecting analytics tools. We do not collect sensitive personal data such as health records, financial account numbers, or government identity numbers through this website.
3. How We Use Your Information
We use the information we collect to respond to your enquiries, schedule and deliver demonstrations of our products, send relevant product and industry updates (with your consent), and improve our website and services. We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis (PDPA Singapore & PDPA Malaysia)
We process your personal data in accordance with the Personal Data Protection Act 2012 (Singapore) and the Personal Data Protection Act 2010 (Malaysia). Our legal basis is your consent (provided when you submit a form) and our legitimate interest in responding to business enquiries. You may withdraw consent at any time by contacting us.
5. Data Retention
We retain enquiry and contact data for up to 24 months from last interaction, unless you request earlier deletion. Analytics data is retained for 12 months. You may request deletion of your personal data at any time by emailing info@cloudweavers.org.
6. Data Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. Our infrastructure is hosted on AWS (Singapore region) with encryption at rest and in transit.
7. Your Rights
You have the right to access the personal data we hold about you, correct inaccurate data, request deletion of your data, withdraw consent for marketing communications, and lodge a complaint with the Personal Data Protection Commission (Singapore) or the Department of Personal Data Protection (Malaysia).
8. Contact Us
For any privacy-related queries or requests, please contact our Data Protection Officer at: info@cloudweavers.org — Cloud Weavers Private Limited, 60 Paya Lebar Road, #07-54 Paya Lebar Square, Singapore 409051.